How do I arrange a Home Visit?

How long will I have to wait?

What about my regular GP?

Can I phone the doctor?

Can I contact you by email?

How often can I use the service?

Are the doctors qualified?
Is the practice accredited?

When can I request a visit?

How can I contact a Doctor when you are shut?

I’m deaf, how will I be able to understand the doctor?

English isn’t my first language, what if I have trouble understanding the doctor?

What if I require medications?

Who can use the service, and what areas are covered?

How can I access my results?

How do you manage my health information?

What if my condition changes?

How can I give feedback or make a complaint?

What are the costs?
What are the fees terms and conditions?
What about my regular GP?

What if I do not have a credit card?

What if I do not have a Medicare Card?
What if I have paid and I then wish to cancel my appointment?

I have a newborn not on my Medicare card

What if I do not feel comfortable with the Doctor seeing me at my house?

What does the annual fee not include?
Can I upgrade my annual fee?

Cancellation policy