Surf Coast Home Doctor is accredited by QPA.

General practice accreditation is independent recognition that a practice is committed to delivering safe and high quality healthcare to their patients by complying with the Royal Australian College of General Practitioners (RACGP) Standards for general practices.

What does accreditation mean for patients?

Visiting an accredited general practice means your doctor and the entire practice team are committed to improving and ensuring their systems, processes, culture, service delivery and actions to meet a nationally recognised set of standards – the Royal Australian College of General Practitioners (RACGP) Standards for general practices. This means the provision and reassurance of high quality healthcare and safe practises provided to you, their patients.

What benefits does accreditation have for you and your family:

  • Your privacy is always protected
  • Your health records will always be maintained appropriately by clinical team members
  • The practice team undergo ongoing education and training to stay informed about current quality health care
  • Your practice is committed to ensuring a safe environment for you.
  • The practice is understanding and responsive to cultural needs.
  • Your general practitioner and the practice team will ensure effective communication so you always know and understand everything related to your health.

It is important to note that accreditation is a voluntary process and means your doctor and their team are dedicated and passionate about the level of care they deliver to you.

Who sets the standards?

The Royal Australian College of General Practitioners (RACGP) develop and own the accreditation Standards for Australian general practices. Representing over 32,000 general practitioners, the RACGP conduct research, lobby and advocate on issues that influence GPs and their practice teams.

What do the standards cover?

The RACGP Standards cover a range of areas including:

  • Practice services
  • Right and need of patients
  • Safety, quality improvement and education
  • Practice management, and
  • Physical factors of the general practices.